Privacy Policy

This privacy policy covers Bespoke Services and its website. We are committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service.

Providing visitors with anonymous access
You can access our Web site home page and browse our site without disclosing your personal data.

Automatic collection of information
We use cookies for the sole purpose of the technical operation of some areas of our website. We do not use cookies to collect personally identifying information.

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

Data collection and use
We collect personal data that you volunteer while using our website or conducting a commercial relationship with us.

To keep our databases accurate, we may also collect information about you from other sources, such as public records or bodies, or private organisations.

We may use your personal data for research and development, customer administration and marketing.

We do not collect or use personal data for any other purpose, nor do we share it with third parties, but if we wish to use your personal data for a new purpose, we will ask your permission first.

If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.

Confidentiality & security
We give you the option of using a secure transmission method to send personal data via our website.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• Unauthorised access
• Improper use or disclosure
• Unauthorised modification
• Unlawful destruction or accidental loss
  

All our employees and data processors that have access to, and are associated with, the processing of personal data are obliged to respect the confidentiality of your personal data.

We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you
You are entitled by law to request a copy of any personal data we hold about you. If you would like to know whether we hold personal information about you, or to request a copy, you can ask us by emailing bespoke@temenos.com

We will provide you with a readable copy of the personal data that we keep about you within a week. To enable us to release any data, we may require proof of your identity. We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

• Completed
• Rectified or amended
• Erased
• The services and links of our website

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Where our website contains links to third party sites, Bespoke Services is not responsible for the privacy policies of those sites.

Privacy compliance
Our privacy policy is compliant with the Data Protection Act 1998 UK, and we are committed to a procedure of self-assessment to ensure we continue to comply.

Amendments to our policy
We reserve the right to make amendments to our privacy policy in the future so that we continue to comply with the law and best practice. If we do so, we will advise you of changes via our website.

Queries
If you have any other queries relating to your privacy and the use of your personal data, please contact bespoke@temenos.com